TOH HUI MIN

I entered the financial advisory industry upon graduation. It was definitely not my initial career choice; I only knew I wanted a job that would allow me to make a difference in the lives of others. I wanted a career that enables great personal growth, and allows me to provide for my parents as well.

I chanced upon my mentor who said to me: “You have a gift. I see that you are someone who others can trust and feel very comfortable with. You could be the bridge between people and financial services. After all, everyone needs financial planning, but they need someone who they can trust and work with. That could be you.”

After hearing his words, I decided to take the leap of faith into financial consulting.

Stay humble and work hard.

I am blessed with many great mentors throughout my journey. Sunny Yap is one of them. He has always reminded me to stay humble, work hard, and the future ahead will be glorious. With that in mind, I always keep myself in check. Throughout the years, I’ve always placed great emphasis on my work ethics and relationship with clients, friends and colleagues. 

Today, after being in the industry for 20 over years, Sunny is still the most focused in all meetings, taking down notes, providing the best support to everyone around. That, to me, means so much as a role model. 

Everyone deserves sound financial planning.

I come from a humble family background — my parents ran a chicken rice stall and slogged all their lives to bring up my siblings and I. They were prudent, but even so, they were not the best in financial health.

As a result of my upbringing, I believe that everyone, regardless of background, needs sound and proven financial planning advice to guide them through their various life stages.

I am thankful for clients who have shared with me their life journeys with great openness, thereby allowing me to tap on their experiences to plan even better for the rest.

Serve from your heart and you’ll never need to worry about anything that comes in your way. 

I’ve always lived with this motto. If I have to write down my biggest goal so far, it has to be completing the Industry-recognised Court of the Table 2021. It’s not about the award, but about the personal growth in the journey of it. Last year was a pandemic year, and many of my clients, friends and colleagues were unequipped to navigate the challenges it brought about. I wanted to be that beacon of light to everyone around me by demonstrating tenacity and empathy.

Have empathy. 

Regardless of industry, serve from your heart and the universe will take care of the rest. In today’s era, technical excellence is a given. What is often missing is the word that is commonly heard but not present — empathy. There is no right or wrong way of expressing empathy. It is simply listening, holding space, withholding judgement, emotionally connecting with the person, or sending the message, “You are not alone”. In my opinion, this is probably the “secret ingredient” to being an extraordinary consultant. 

Besides providing sound and proven financial advice, be a friend, be a daughter/son, be a listening ear and be a cheerleader to your clients.

Accolades

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