HO MUI HIA SUE

It’s been really great working with Sue on all my insurance needs. She makes extra effort to list down what insurance my children and I have, making it easy to track at a glance. I remember years back, I needed to change my insurance nomination and was due to travel, and she went all the way to the airport just to get my signature, that’s the personal service that warms my heart and allowed me to travel with ease. Now not only she’s my insurance broker, but she is my good friend too.

I had encountered many insurance agents in Singapore since I started my career here. For me, Sue is the best agent I ever had, she is very knowledgeable, understood my family needs pretty well and explained the policies in a very clear and pragmatic way. She is also the most helpful and always ready to help when we are in need. She always made extra efforts to compile all the policies I had before and re-explained each policy’s benefits and requirements to my wife and I. I have a lot of trust and confidence in Sue as my agent to handle my policy matters. Sue is not just an adviser for our family’s policy needs but has become a good friend to us. We are extremely grateful to have her as our insurance agent.

Sue is a dedicated family agent, handling all policies for the family. She makes sure we understand our policies well and is very patient in explaining them. She also makes sure claims are settled and is proactive in chasing for them if necessary. She checks in on us regularly and is definitely a trusted agent.

Sue is my childhood friend. But that has nothing to do with why I chose her as my agent, it is her persistence and attitude to always put her clients’ first and the fact that I know she will never leave the industry. Thanks for being so patient with us.